Privacy Policy

1. Introduction

Party People ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Payment information (processed securely by our payment partners)
• Profile information and preferences
• Booking history and transaction records
• Communications with us

2.2 Automatically Collected Information

When you use our Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location data (with your permission)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

• Social media platforms (if you connect your accounts)
• Payment processors
• Event organizers and venues
• Analytics providers

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Send booking confirmations and tickets
• Communicate with you about events, promotions, and updates
• Personalize your experience
• Detect and prevent fraud
• Comply with legal obligations
• Analyze usage patterns and optimize our Platform

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information when you explicitly consent or direct us to do so.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (M-Pesa, card payment gateways)
• Cloud hosting providers
• Email and SMS service providers
• Analytics services

4.3 Event Organizers and Venues

When you book an event or venue, we share necessary information (name, contact details, booking details) with the organizer or venue to facilitate your booking.

4.4 Legal Requirements

We may disclose your information if required by law, legal process, or government request.

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing (PCI DSS compliant)
• Regular security audits and monitoring
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your personal information through your account settings.

6.2 Delete Your Account

You may request deletion of your account and personal information by contacting us at privacy@partypeople.co.ke. Note that we may retain certain information as required by law.

6.3 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or updating your notification preferences in your account.

6.4 Cookies

You can control cookies through your browser settings. Disabling cookies may limit some features of the Platform.

6.5 Location Data

You can disable location sharing through your device settings, though this may affect some location-based features.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and transaction records are retained for at least 7 years as required by law.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on the Platform. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@partypeople.co.ke
Phone: +254 700 000 000
Address: Nairobi, Kenya

13. Your Consent

By using our Platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.